Courses

Description:

Unlock the full potential of your digital workforce by mastering the art of workforce management. In this e-Learning course, you will delve into the strategic considerations of efficiently managing your digital workers to maximize productivity and drive value for your organization. Workforce Management is the third topic of the ROM2 Operations Foundation.

This course demonstrates how ROM2 can be used to implement Intelligent Automation in a scalable and effective way to deliver transformational business value to your organization.

Objectives:

By the end of this course, you will be able to:

Use Blue Prism tools with best practice recommendations to plan and schedule digital workers

Prioritize your digital workers in the most effective and optimal ways

Report on and analyze the utilization of digital workers

Modules:

MODULE 1: THE PROCESS CONTROLLER

MODULE 2: THE CONTROL ROOM

MODULE 3: WORK QUEUES

• Work Queues

MODULE 4: SCHEDULES

• Configure Schedules

MODULE 5: LOGGING

• View and Analyze Logs
• How to set logging options on a Runtime Resource / Digital Worker?
• How is the Log Viewer used?
• What issues might arise with logging?
• What best practices can be followed with logging?

MODULE 6: MONITORING

• Reporting Best Practice
• Workforce Optimization
• Monitor Performance

MODULE 7: PROCESS CONTROLLER ROLE SCENARIOS

Prerequisites:

Recommended:

Getting started with Intelligent Automation Learning Plan

ROM2 Strategy Learning Plan

ROM2 Workforce Learning Plan

ROM2 Design Learning Plan

ROM2 Development Learning Plan

Duration:

~ 30 minutes